Terms of service
Terms of Service
Last updated: October 15, 2026
1. Overview
Welcome to Eshman & Co. Throughout these Terms of Service, “we,” “us,” and “our” refer to Eshman & Co, the trading name used for this online store.
By visiting our website, browsing our products, or purchasing from us, you agree to these Terms of Service and our applicable store policies. If you do not agree to these terms, please do not use our website.
Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to offer products and services to you.
Website: https://eshmanco.com
2. Eligibility and Use of Our Website
You must have the legal capacity to enter into a binding agreement under the laws applicable to you to make purchases through our store.
You agree to provide accurate and complete information when placing an order or creating an account, where applicable. You must not use our website for unlawful purposes, attempt to compromise its security, or interfere with its operation.
3. Products and Product Information
We make reasonable efforts to display product descriptions, images, colors, sizes, and other details accurately. However, colors and appearances may vary depending on your screen, device, lighting, or other factors.
Please review product descriptions and available size information carefully before placing an order. If you have questions about a product, contact us before purchasing.
We reserve the right to correct errors, update product information, or discontinue products, subject to applicable law and any obligations relating to orders already accepted.
4. Prices and Payments
Product prices and available currencies are displayed at checkout or on the relevant product pages, as applicable. Prices, promotions, and product availability may change, subject to applicable law.
You agree to provide current, complete, and accurate billing and payment information. Orders may not be processed until payment authorization or confirmation is received.
Any discount, promotional offer, or shipping offer applies only when it is expressly displayed and its stated conditions are met.
Customs duties, import taxes, and other charges that are not collected at checkout may be payable by the customer, subject to applicable law.
5. Orders and Acceptance
After placing an order, you may receive an order confirmation email. This confirmation acknowledges receipt of your order and does not necessarily mean that the order has been finally accepted.
We reserve the right to review, decline, or cancel an order where permitted by law, including in cases of suspected fraud, payment issues, product unavailability, or pricing or listing errors.
If we cancel an order after payment has been collected, we will arrange any required refund in accordance with applicable law.
Please ensure your shipping address, email address, and contact details are accurate. Contact us as soon as possible if you notice an error. We cannot guarantee changes after processing or dispatch has begun.
6. Shipping and Delivery
Orders are dispatched from Sialkot, Pakistan.
Order processing generally takes 3–5 business days. Estimated transit time is 7–14 days after dispatch. These are estimates, not guarantees. Actual delivery may vary due to destination, customs clearance, carrier operations, weather, holidays, or other circumstances outside our reasonable control.
Shipping availability depends on the destinations supported at checkout. Please review the shipping options and charges displayed before completing your purchase.
Customers may be responsible for customs duties, import taxes, and other charges not collected at checkout, unless applicable law requires otherwise.
For additional information, please review our Shipping Policy.
7. Returns and Refunds
Return requests must generally be submitted within 14 days of delivery, subject to the conditions in our Return and Refund Policy and applicable law.
Change-of-mind returns may require items to be unused, unworn, and in their original condition. Customers are generally responsible for return shipping costs for change-of-mind returns unless we agree otherwise.
Custom or personalized products may be excluded from change-of-mind returns, except where applicable law requires otherwise. Damaged, defective, or incorrect items should be reported to us for review.
Please read our Return and Refund Policy before requesting a return.
8. Intellectual Property
Unless otherwise stated, website content, including text, graphics, logos, product photographs, design elements, and other materials, is owned by or used with permission by Eshman & Co or the relevant rights holders.
You may not reproduce, distribute, modify, publish, or commercially exploit website content without prior authorization, except as permitted by law.
9. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, shipping providers, and other tools. Third-party services may have their own terms and privacy policies.
We are not responsible for third-party websites or services that we do not control, subject to any responsibilities that cannot legally be excluded.
10. User Submissions and Feedback
If you submit reviews, suggestions, feedback, or other content to us, you confirm that you have the right to submit it and that it does not unlawfully violate another person's rights.
You grant us permission to use, reproduce, and display such submissions for legitimate business purposes, subject to applicable law and any separate agreement that applies.
We may moderate or remove submissions that are unlawful, misleading, abusive, or otherwise inappropriate, where permitted by law.
11. Errors and Changes
Occasionally, website information may contain typographical errors, inaccuracies, or omissions relating to product details, pricing, availability, shipping charges, or estimated delivery.
We may correct such errors and update information where permitted by law. Nothing in this section overrides any legal obligations we have concerning orders already accepted or consumer rights that cannot be excluded.
12. Prohibited Uses
You may not use our website:
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For any unlawful, fraudulent, or deceptive purpose.
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To violate applicable laws or regulations.
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To infringe intellectual property or other rights.
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To submit malicious code or attempt unauthorized access.
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To interfere with website security, performance, or availability.
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To submit false order information or abuse promotions or return processes.
We may restrict or suspend access where reasonably necessary and permitted by law.
13. Disclaimer and Limitation of Liability
We provide our website and services subject to applicable law. We do not guarantee uninterrupted, error-free, or continuously available website access.
To the extent permitted by law, Eshman & Co will not be liable for indirect or consequential losses arising from the use of our website or services. Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer rights.
14. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, or reasonable costs arising from your unlawful use of our website or your material violation of these Terms, including infringement of another person's rights.
This section does not apply where applicable law prohibits such a requirement.
15. Privacy
Our collection and use of personal information are explained in our Privacy Policy. By using our website, you acknowledge that you have had the opportunity to review that policy.
16. Termination
We may restrict or terminate access to our website or services where permitted by law, including where a user violates these Terms or threatens the security or proper operation of our store.
Any provisions that by their nature should continue after termination will remain effective to the extent permitted by law.
17. Governing Law and Consumer Rights
These Terms are subject to applicable laws. Nothing in these Terms is intended to deprive consumers of mandatory protections or rights available under the laws that apply to their purchases.
Where a specific legal jurisdiction is required to be identified, the applicable terms will be interpreted subject to mandatory legal requirements.
18. Changes to These Terms
We may revise these Terms from time to time. Updated terms will be posted on this page with a revised date. Changes apply from the date stated or as otherwise required by law.
Your continued use of the website after updated terms are posted indicates acceptance only to the extent permitted by applicable law.
19. Contact Information
For questions about these Terms, please contact us:
Eshman & Co
Email: eshmanco@gmail.com
Phone: +1 647-885-8031
Canada office:
1055 Canadian Pl, #104
Mississauga, ON L4W 1J9
Canada
Website: https://eshmanco.com
Orders are dispatched from:
19C NISHTER ROAD, INDUSTRIAL ESTATE
SIALKOT, PAKISTAN